Thursday, June 11, 2015

How A Patient Advocate Can Help

By Elaine Guthrie


The health care system is complicated and difficult to navigate. There is so much information to know and processes to carry out. Patients who receive care and also caretakers of patients might feel confused or overwhelmed by it all. These people should seek the support and services offered by a patient advocate. This refers to a professional who work with patients as their representative. They offer a wide variety of services.

Managing health can be overwhelming for the well and the sick. If something happen, it can be hard for them to get the services they need. They might also feel as if their voice is not heard by their health care providers. Professionals in medicine might not intend for this to be the case but with the complexity of the system, it is inevitable in many cases. This industry and people who work within it might not always have the compassion and understanding that patients, caretakers or survivors desire.

Advocates offer a lot of helpful services. They can guide clients through various processes and still remain caring and sensitive. They focus on the needs of patients and strive to help them sort out concerns and problems with needs and quality of care services. Advocates will work to make sure that patients are heard by their providing doctors and have a say in decision making.

These professionals typically work in hospitals, or for non-profit or for-profit groups. Some might even have their own independent work. Patients need to search around to find the best available in this region. Advocates are accessible in many parts of the globe, including Sydney, AU. When possible, the patients should make sure to look at reviews and ratings, as well as the advocacy services available.

Generally, these services are not covered by insurance providers. Patients will usually have to pay out of pocket to cover the cost. The fees will range based on numerous factors, including services provided, background and expertise of the professional, and the location. Search around to find what all is available in the area within an affordable price point.

There are a lot of services that these professionals can provide to their clients. It is common for advocates to focus on privacy matters, patient rights, informed consent or confidentiality, awareness building, education and support of patients, survivors and the people who care for them, and patient representation. Essentially, the work of these professionals is to give a voice to survivors, patients and caretakers. They can be allies in navigating the health care system.

Patients should stand up for what is right, especially when it involves their health and well-being. It is essential that caretakers or patients, and patients themselves, speak up if something is wrong or does not feel right. People often voice concerns or file complaints when they receive poor service at a store or restaurant and should do the same when it happens with their medical care.

Advocates can be supportive in these cases and can help in other ways. They may go to the doctor with them, provide clarification, help with paperwork, consult physicians about patient concerns or question, and a lot more. The advocates might have different specialities within this line of work too. Patients should find one who offer services and support that they need and desire.




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